Getting Started

Trust is at the very core of what Altia does. We are acutely aware of the trust our customers put in us as we provide them with mission-critical, sensitive and highly-valuable services that impact how our customers do business. Altia is committed to ensuring that how we do business is considered best practice by us and by the industry standards and professionals who assess our capabilities impartially and independently. With accreditations including ISO27001, Cyber Essentials Plus, IRAP (PROTECTED) and other industry standards, we aim to assure our customers that Altia is committed to the highest quality standard, but also information and cybersecurity principles. In our trust documents, you will find the current certificates, certifications or documents resulting from these impartial and independent assessments. If you wish to see outcome reports or further documents, we may, at our discretion, provide these to you on a written and justified request. Other material you will find at Altia's Trust Centre is our Legal and Trust documentation. If you have any questions regarding these documents, please contact Altia's Chief Information Officer, Brice Neilson, who manages our compliance and legal relationships, at legal@altiaintel.com or submit your question to our CIO online at https://trust.altiacloud.com/contactus.

Altia has a few legal documents central to maintaining a positive, fair, and productive relationship between Altia and its over 340 customers globally. These documents are for our customers, prospects, partners, and users of our website(s) and Altia Service(s). Our Legal documents have never been as accessible and available, and we have done so to live up to one of our core values of transparency. To make it easy to find the information you're looking for, we've assembled them here under one roof, the Altia Trust Centre. We provided a short rundown of what you will find in each document to help determine the applicability of the paper to assist in navigating the parts of the document most important to your business with Altia. Other material you will find at Altia's Trust Centre is our Compliance and Trust documentation. If you have any questions regarding these documents, please contact Altia's Chief Information Officer, Brice Neilson, who manages our compliance and legal relationships, at legal@altiaintel.com or submit your question to our CIO online at https://trust.altiacloud.com/contactus.

Much like Trust, compliance is at the core of what Altia does. Our compliance programs extend beyond quality control but also to the way we do business generally, how we interact with our customers and stakeholders, and our policies around making the world a better and more equitable place in life and business. Altia pride itself on being an equal opportunity employer. More, the employer of choice. We want our employees to go home happy every day so they come back fresh, comfortable, and willing to provide the professional service we expect for our customers. Altia compliance documentation is not exhaustive, but we have made available what we believe to be important and meaningful to our customers and stakeholders. In our compliance material, you will also find documents related to best practices and some guidelines that assist you in complying with various industry standards and community expectations as customers. Our compliance material is considered open-source, so if there are documents you believe may help your workforce - feel free to adopt and operationalise them yourself. Other material you will find at Altia's Trust Centre is our Legal and Trust documentation. If you have any questions regarding these documents, please contact Altia's Chief Information Officer, Brice Neilson, who manages our compliance and legal relationships, at legal@altiaintel.com or submit your question to our CIO online at https://trust.altiacloud.com/contactus.